Frequently Asked Questions & Shipping Information

Frequently Asked Questions

Are your prices in Canadian or USD? 
All our prices are in Canadian Dollars.

Where are you based?
We are based in Burlington Ontario at 4145 North Service Road 2nd Floor, Burlington ON, Canada L7L 6A3. 

Do you have a retail store?
We had a store located in Toronto Ontario under the name Fargo Time Canada. Currently we have this online store. Please see the About Us Page to learn more about who we are and our history. 

Are your watches authentic?
Many of our first time customers ask this question and they have every right to. If you read our history on our About Us Page, you will see that we have been in this business for a long time. Before you are buying these watches, we have bought these watches. We care about our reputation and your experience. These watches are 100% authentic and they come with the original box and papers. Seeing our prices one of our customers was skeptical. He bought the watch then took a trip to his watch jeweler. After his watch jeweler confirmed to him about the authenticity of the watch, he returned to our site and bought two more watches. Selling fakes are illegal. We advertise on Facebook and Google, if there was any doubt about the authenticity of these watches, we would have been banned from advertising on these sites. You should purchase with confidence that you are buying authentic watches. Please see the bottom of this page for pictures of some of our actual watches. 

How are you able to discount your watches from their regular prices? And are you authorized dealers?

We are not authorized dealers, and therefore are able to give such discounts. Authorized dealers are restricted from offering such discounts so that they do not disrupt the market. Since we source our watches from the Far-East, Middle East and the US, we buy from some of the major global suppliers in those areas. You can buy with confidence that what is being purchased is authentic. 

Can I purchase a watch over the phone?

Yes you can. Give us a call at 1-866 FARGO26 (327-4626).

Testimonials:

If you enjoyed your purchase, please do leave us a testimonial on our website, Facebook or Instagram Page. You can review some of our testimonials on our home page.

 

Free Shipping across North America

Shipping Timings:

Tissot Watches: Generally 3-7 days across Canada and 8 to 12 days to the United States. We do not guarantee. Please message us to get a better answer if you need the watch to arrive by a certain date. 

Note: Due to the holiday season, there may be delays in shipping times.  

All other brands: 1-3 weeks across US and Canada.

Have a question?

Call us at 1-866 FARGO26 (327-4626)

Or

Email us at: sales@fargotime.com

How can I return an item?

Please refer to our Return Policy HERE. If you need further assistance, please send us an email at support@fargotime.com

How long will it take for you to reply to my message?

We do our best to respond to inquiries within 1-3 hours, but please allow up to 24 hours, especially on weekends or holidays.

Sample Pictures of our watches